Wayne Sylvester

43 Ringwood Drive, Pinelands · Cape Town, South Africa · (083) 446 4905 · wsylvester@gmail.com

I am currently working at Capitec Bank as an Exchange Administrator, servicing both On-prem 2016 Exchange and Cloud O365. Good communications and problem solving skills. Exceptionally disciplined and resourcefull who functions well independently or as part of a team. Mimecast administration and support.

Experience

On Prem Exchange and 0365 Administration

Capitec Bank

Experience in remote Exchange O365 administration of Active Directory.Exchange O365 migrations, account administration and troubleshooting. PowerShell scripting knowledge.

January 2019 - Present

Mimecast Administration

Capitec Bank

Mimecast configuration and administration. Mimecast mailflow troubleshooting. Mimecast Sync Engines setup and administration, setting up configuring Mimecast Sync Tasks. Mimecast policies setup and configuration.

January 2017 - Present

SMTP Mail administration

Capitec Bank

Setup and configured windows SMTP service via Windows Server IIS for external and internal client notifications. Setup and configured Linux Postfix SMTP. Migrated SMTP service from windows server to Linux server, administer white listing and mailflow on Linux Postfix SMTP server.

January 2016 - Present

Windows Server Engineer

Capitec Bank

Drove service delivery and improved Enterprise IT services and products to end users in Banking sector suporting both internal and external customers. Provided IT support services, trouble shooting and system operation. Created support tickets and used web-based ticketing systems to track and deliver support services. Contributed technical support for all Windows servers and related technologies. Provided configuration technical and administrative support for Windows servers.

January 2015 - December 2018

Education

Microsoft Certified

Azure Fundamentals
July 2021 - Present

Amazon Web Services

AWS Certified Cloud Practitioner
August 2021 - Present

MCP

Microsoft Certified Professional 2007
June 2007 - Present

Princeton Senior Secondary School, Woodlands, Mitchells Plain, Cape Town, South Africa

Senior Secondary School of Technology

English

Afrikaans

Mathematics

Physical Science

Technical Drawing

Electricians Work

January 1990 - December 1994

Skills

Microsoft and AWS
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Strengths
  • Self-motivated - Volunteered to assist in upcoming projects, skills transfer to upskill team members.
  • Strong work ethic - Complete all tasks within SLA and ensure customer satisfaction
  • Open-minded - Capacity for growth by accepting challenges, willingness to learn and embrace emerging technologies
  • Results driven - Meet and exceed daily production SLA's


Interests

Apart from being a Techno Geek, I enjoy most of my time being outdoors. During the warmer months here in South Africa, I enjoy mountain biking, soaking up the sun on the beach and spending lots of quality time with my family, my son Luke, my daughter Mia and wife Crystal.

When forced indoors, I follow a number of sci-fi and fantasy genre movies, I particularly like the Marvel Studio Movies and have completed watching all Marvel movies in chronological order. I am an aspiring chef, and I spend a large amount of my free time exploring the latest technology advancements in the world of ever changing technology.

Projects & Certifications

  • AWS Certified Cloud Practitioner
  • Microsoft Certified Azure Fundamentals
  • Microsoft Certified Professional
  • Configuring a static website on Amazon S3